What does NextGen IVF LifeLabs do?
NextGen IVF LifeLabs supplies, installs and services equipment for Assisted Reproductive Technology (ART) and IVF laboratories. The work covers the whole life of a lab: planning and layout before anything is bought, specifying and installing the equipment, training the people who will use it, and then maintaining and monitoring it for as long as the lab runs. The company has worked with fertility laboratories since 2012.
Who does NextGen IVF LifeLabs work with?
Fertility clinics and IVF laboratories — new builds, labs being relocated or expanded, and established labs replacing a system or looking for better support on what they already own. The people who usually call are lab directors, embryologists, practice managers and the project teams building a clinic.
Which brands does NextGen IVF LifeLabs carry?
LifeAire, Matcher, LabCapture, Aethair, Astec, Vitrolife, Eppendorf, Evident (formerly Olympus), Nikon, Narishige, Nidacon, Tokai Hit, OkoLab, PureAire, Sensaphone, VeroxLabs and TMC, alongside NextGen LifeLabs’ own IVF workstations. The list is not an accident of distribution agreements: these are the systems the team installs and services, which is why they are the ones they will specify.
What equipment does an IVF lab need?
At minimum: incubators, an IVF workstation or laminar flow hood, micromanipulation and imaging on a suitable microscope, cryostorage, air handling and filtration, and continuous monitoring with alarms on everything temperature- or gas-critical. What the list looks like in practice depends on case volume, the procedures the lab performs and the room it has to work with, which is why NextGen IVF LifeLabs specifies around the workflow rather than selling a package.
Can NextGen IVF LifeLabs help plan a new IVF lab?
Yes. Lab design and consultation is the first of the three stages the company works in, and it happens before any equipment is chosen — layout, workflow, air handling, power and gas, and where each system has to sit so the room works on a busy day. The same people carry it through installation and then service it afterwards.
Does NextGen IVF LifeLabs install the equipment it sells?
Yes. Installation and validation are done by NextGen IVF LifeLabs rather than handed to a third party, and the team trains the lab staff on the systems as part of it. The intent is that the person who specified the equipment is the person standing in the room when it is commissioned.
What does ongoing service and support include?
Preventive maintenance, repairs, calibration and validation, continuous monitoring with alarms, and technical support for the lab staff using the equipment day to day. Service is available on equipment supplied by NextGen IVF LifeLabs and, in many cases, on systems the lab already owns — worth asking about the specific model.
An incubator alarm is going off right now. What should we do?
Call NextGen IVF LifeLabs on 215-672-4838, or 215-672-4904. A live alarm on an incubator, a cryotank or an air system is a phone call, not a web form — the number reaches people who know the equipment. The request form on the site is for everything that is not happening this minute.
Does NextGen IVF LifeLabs service equipment it did not supply?
Often, yes. It depends on the manufacturer and the model, and on whether parts and documentation are available for it. Tell NextGen IVF LifeLabs what is in the lab and they will say plainly what they can and cannot cover rather than taking on something they cannot support properly.
How do I get a quote from NextGen IVF LifeLabs?
Use the quote request at nextgenlifelabs.com/quote, or call 215-672-4838. The form asks about the room and the workflow rather than only about the product, because a price for the wrong specification is not worth much. What comes back first is a conversation and a specification; the number follows that.
How long does it take to get a price?
A person reads every request and replies — NextGen IVF LifeLabs does not send an automated pricing sheet an hour later. Expect a conversation first, then a written specification, then a price against that specification. For a single replacement unit that is quick; for a lab build it follows the design work.
Where is NextGen IVF LifeLabs based, and where does it work?
NextGen IVF LifeLabs is at 384 Nina Way, Warminster, Pennsylvania 18974, outside Philadelphia, and can be reached on 215-672-4838 or at info@nextgenlifelabs.com. For whether they cover a particular location, ask — travel for installation and service depends on the system and the schedule.